Question 1

Handpicked Instructors

Accepted Answer

We are family owned music school. We strive to provide the highest quality of music education in every instrument we offer. Unlike some other music schools, our focus is not on the size of our student body but on the quality of our education. What separates us is that QCMS does not simply rent its Studio rooms to just any teacher that comes our way. Our instructors are handpicked by QCMS Director and undergo rigorous screening and (upon acceptance) training. We invest time and effort in finding the best Instructors as we know that they truly make all the difference in the quality of music education you will receive at QCMS! We draw our staff from the best and brightest of top music schools and conservatories across the world. We take pride in selecting instructors that are not only highly qualified but also passionate, enthusiastic and energetic about teaching their students. Positive energy attitude is our motto at QCMS. It guarantees to keep your and/or your child’s attention during your and/or their lessons while making each lesson fun and enjoyable.

Question 2

The Widest Selection of Instruments

Accepted Answer

QCMS offers the widest selection of music lessons in Cincinnati (Mt. Lookout/Hyde Park) area. Our Music Lessons range from: Piano/Keyboard, Voice/Singing, Violin/Fiddle, Guitar, Ukulele, Drums/Percussion, Trumpet, Flute, Saxophone, Oboe, Clarinet, Cello, Viola, Little Mozarts Early Childhood Classes for 2-6 year olds, Little Mozarts Piano and Singing Lessons for 4-6 year olds, Lessons for Adults in all above instruments and Music Theory Lessons.

Question 3

The Highest Quality Music Education

Accepted Answer

At QCMS we provide comprehensive music education. Unlike other music schools, we teach our Students not only how to play the instrument but also how to develop an appreciation of music that would last them a lifetime. To achieve those results there are many factors involved. Firstly, we make sure that each Student is paired with the right instructor. Good chemistry and understanding between Student and Teacher in one-on-one music lessons is crucial.
 
Secondly, we strongly emphasize on music fundamentals and make sure that all lessons are tailored to each student’s interests and goals. Lastly, we handpick our instructors to assure the highest quality education at QCMS. Our teachers are dedicated to nurturing their student’s abilities and helping them realize their fullest artistic and technical potential. Most importantly, each and every student we have is a priority to us.

Question 4

Wide Array Of Lesson Times (7 Days A Week)

Accepted Answer

QCMS is open for lessons by appointment 7 days a week 9am-9pm. We make sure to fit your busy schedule. We offer morning and early afternoon lessons for homeschoolers, college students, retirees and late evening and weekend lessons for busy professionals.

Question 5

The Highest Customer Satisfaction

Accepted Answer

Trusted by over 1000 families, we live by our mission of providing excellent musical instruction for piano, voice, guitar (electric and acoustic), ukulele, drums, electric bass, violin, viola, cello, winds and brass instruments year round in Cincinnati. Please take a moment to read what parents and students are saying about us on our Google+ page

Question 6

No Contracts + Competitive Pricing

Accepted Answer

QCMS offers low commitment Month-To-Month Lesson Plans. We do not require semester or quarterly minimums to sign up for lessons. So if you decided to start music lessons at QCMS, you really have nothing to lose but one month of wonderful music experience with one of our great faculty! We are sure that after the first month you will want to continue studying at QCMS!
 
We offer our clients with competitive lesson pricing that reflects the quality of music education you will receive at our school or at your home (whichever option you choose). QCMS is the only school in Cincinnati that has never changed their lesson fees since the day we opened our door! Unlike other music schools, we never increase our lesson pricing! You can rest assured that the lesson fees you start with you will end up for years to come.

Question 7

Convenient Location

Accepted Answer

Queen City Music Studio is located in the heart of Mt. Lookout/Hyde Park (Cincinnati area), just a few miles from Downtown Cincinnati, Montgomery and Anderson Township, QCMS is an ideal location for residents all around Cincinnati. Due to its location, QCMS is especially convenient to those residents of Mt. Lookout, Hyde Park, Anderson, Mariemont, Newtown, Milford, Madeira, Indian Hill, Montgomery, Blue Ash, Mt. Washington and Terrace Park. Parking is available in our private parking lot in front of the Studio.

Question 8

Frequent Recitals

Accepted Answer

Recitals are a crucial element in musical education. We strive to provide our students with opportunities to perform on the stage frequently. Performing is a way to reward each student with the commitment and work they put into learning the instrument. It is also a great opportunity for parents and families to see the progress their child has made. However to some performing is fun, to others it could be a stressful experience. At QCMS we will also teach you how to overcome stage fright and enjoy performing on the stage. We believe that frequent public performances help students overcome a fear of public performance. We offer minimum of one recital per each semester (Spring, Summer, Fall Semesters) and provide many other performance opportunities to students seeking more frequent stage appearance.

Question 9

In-Home Lessons

Accepted Answer

Also, unlike other music schools in the area, QCMS offers music lessons at the comfort of your own home. If you are seeking a professional and positive teacher to provide music lessons at the convenience of your own home you are at the right place. Our In-Home Lessons are designed for busy parents, adult students and young professionals that do not have time to commute to lessons every week. We know how precious time can be therefore we created In-Home Lesson Program that saves you commute time by providing lessons in your home. Please note that In-Home lessons availability is limited and In-Home lessons are $10 extra per each lesson.

Question 10

Lessons for Kids with Special Needs

Accepted Answer

We offer private music lessons for children with special needs. We are fortunate to live in a world where children with learning differences have equal access to education opportunities. Each special needs student is different, unique and requires a child-specific approach to learning which QCMS is proud to offer.

Question 11

Tuition

Accepted Answer

By enrolling at QCMS and designating a credit card or other payment method, you authorize QCMS to charge you tuition and any other charges you may incur in connection with your enrollment at QCMS. Such charges may be charged against your credit card or other payment method provided by you to QCMS. You must provide QCMS with a current valid method of payment, and you are responsible for maintaining your credit or payment method current at all times. You will receive a single invoice setting for tuition and the total recurring monthly amount (including rental, if applicable). All payments are processed by pre-authorized credit card on the 25th day of the preceding month. Tuition for the initial month only is prorated to the end of the month. After the initial payment, tuition is never prorated. Tuition is non-refundable. Past due/declined credit card payments are subject to a $25 late fee. A registration fee of $30 each session per student ($50 max per family) is collected initially upon registration and every September, January, and June.

Question 12

Average of 4 Lessons Per Month

Accepted Answer

Monthly tuition is based on a 48-week year. We are closed approximately 4 weeks for holidays. In the long months you will get 5 lessons, short months such as November or December you will get 3 lessons, and most months you will get 4 lessons. The tuition is the SAME each month. We do not charge more for months with 5 lessons and less for months with 3 lessons. Bi-Weekly students, paying half month rate get 24 lessons per year, 2 lessons per month. NOTE: Short term students will be billed monthly based on the number of lessons per month.

Question 13

Calendar

Accepted Answer

The studio will be closed on most major holidays as indicated on the calendar found on our website - www.queencitymusicstudio.com/calendar. No make-up lessons will be given for lessons that fall on the days the studio is closed. These days are not included in your monthly payments

Question 14

Cancellations and Make-Ups

Accepted Answer

For any lesson missed by an instructor, QCMS will attempt to provide a substitute instructor at your regular lesson time. If a substitute instructor is not available, a make-up lesson will be scheduled with the regular instructor. EXCUSED absences by a student (illness, medical emergency) will have a make-up scheduled by QCMS with the regular instructor OR a substitute based on availability. UNEXCUSED absences by a student (school events, sporting events, birthday parties…) will have a make-up ONLY at QCMS’s discretion. Make-up lessons may only be awarded if your instructor has 24-hour notice of your absence. Whether an absence is excused or unexcused shall be determined by QCMS, in its sole discretion. All make-up lessons will be scheduled by QCMS and confirmed with the instructor. No more than two (2) make-up lessons per session may be awarded due to student cancellations. NOTE: Occasionally an instructor might need to terminate their teaching position anytime during the year. QCMS reserves the right to change student’s instructor(s) anytime during the year with 1-week notice. Unexpected change of instructor does not waive required written notice to stop lessons. Students can either continue lessons with assigned instructor or request a different QCMS instructor based on availability.

Question 15

Discontinuing Lessons

Accepted Answer

To discontinue lessons and discontinue charges to your credit card, notify the office via email (info@queencitymusicstudio.com) in the first week of your last month. Tuition is not prorated for the last month’s lessons. Students are responsible for the last month’s tuition whether or not they attend the lessons.

Question 16

Vacations

Accepted Answer

QCMS operates year-round and does not close during the summer. We are happy to offer vacation make-ups. These lessons will be given after you return from vacation. We will TRY to schedule make-up lessons with your regular instructor, but another qualified QCMS instructor may be used as needed. Tuition is still due during the month of your vacation. We do not offer lesson holds.

Question 17

Care of Students

Accepted Answer

QCMS is not responsible for providing before and after lesson care for students. Parents of students under the age of 8 MUST remain in the lobby during the lessons. Students are not to be left at the studio for excessive periods of time before or after their lesson. Children must wait for parents to pick them up inside the studio. Please do not ask your child to meet you anywhere else. QCMS assumes no responsibility for children who leave unaccompanied.

Question 18

Open Door Policy

Accepted Answer

Parents are always allowed to sit in on lessons. A less distracting option would be to observe the lesson through the window in the door. The student is able to focus on the instruction better this way. For lessons in your home, an adult from the family must be present to supervise all lessons.

Question 19

Image/Video/Audio Waiver

Accepted Answer

I give permission for the image, video and/or audio recordings of me and/or my family to be used by QCMS for publicity and advertising purposes.

Question 20

Severe Weather Cancellations

Accepted Answer

In case of severe weather, visit our website home page. Classes will not be made up due to cancellations from severe weather conditions. The studio will close for all Level 3 snow emergencies. Lessons can be provided online in the event of a snow emergency.

Question 21

Non Waiver

Accepted Answer

Failure of QCMS to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that QCMS may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.

Question 22

Waiver and Liability

Accepted Answer

The undersigned adult student or parent/legal guardian (as applicable) agrees as follows:
Participation in QCMS lessons and recitals involves the use of musical instruments and other equipment. Lessons and recitals may take place in the student’s home, at the QCMS studio or at other locations. The use of musical instruments and equipment involves the risk of hearing loss, hearing damage and other bodily harm. Infectious viral or bacterial exposure is an inherent risk of attending any lessons or recitals. I, the undersigned individual, fully understand and acknowledge that (a) risks and dangers exist in my/my child’s participation in QCMS activities; (b) my/my child’s participation in such activities may result in bodily injury; and (c) these risks and dangers may be caused by the negligence of the owners, employees, officers, contractors or agents of QCMS, my/my child’s negligence, the negligence of other students, the negligence of others, accidents, the forces of nature or other causes. These risks and dangers may arise from foreseeable and unforeseeable causes and by my/my child’s participation in these activities. I personally, and on behalf of my minor child named below (if applicable), hereby assume all risks and dangers and all responsibility for any losses and/or damages, whether caused in whole or in part by the negligence or other conduct of the owners, employees, officers, contractors or agents of QCMS or any other person.
 
I personally (including my personal representatives and heirs), and on behalf of my minor child named below (if applicable), hereby voluntarily agree to release, waive, discharge, hold harmless, defend, and indemnify QCMS, its affiliates and related companies and their respective directors, managers, owners, officers, successors, assigns, agents, representatives and employees (collectively, the “Released Parties”) from any and all claims, actions or losses for bodily injury, illness, emotional distress, pain and suffering, property damages, wrongful death, or otherwise which may arise out of my/my child’s participation in QCMS activities. I specifically understand that I am releasing, discharging and waiving any claims or actions that I may have now or in the future (including on behalf of my minor child, as applicable) for the negligence or other conduct by the owners, agents, officers or employees of the Released Parties. The Released Parties are not responsible or liable for my/my child’s personal belongings while at QCMS.

Question 23

Editing, Deleting, and Modification"

Accepted Answer

QCMS may edit, delete or modify any of the terms and conditions contained in this Agreement, at any time and in its sole discretion, by posting a notice or a new agreement on the QCMS website. All material changes shall apply prospectively only. YOUR CONTINUED ENROLLMENT AT QCMS FOLLOWING OUR POSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON OUR SITE WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE.

Question 24

Miscellaneous

Accepted Answer

This Agreement shall be governed by and construed in accordance with the laws of the State of Ohio without any reference to conflict-of-law principles. Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of Ohio, to the exclusion of any other courts without giving effect to its conflict of laws, provisions or your actual state or country of residence. The entire agreement between the parties with respect to the subject matter hereof is embodied in this agreement and no other agreement relative hereto shall bind either party herein. Your rights of whatever nature cannot be assigned or transferred to anybody, and any such attempt may result in the termination of this Agreement, without liability to QCMS. However, QCMS may assign this Agreement to any person at any time without notice. In the event that any provision of this Agreement is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of this Agreement shall remain valid and enforceable according to its terms.

Policies